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Accessibility Use

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Website Accessibility Statement:

updated December 5, 2018

Okeechobee County is committed to ensuring that all visitors and residents, including visitors and residents with disabilities, are able to access and use all of our programs, services, and activities. We recognize that many visitors and residents are increasingly using our website to access information about what we offer, and to take advantage of the website to obtain services. 

We also recognize that users of the website who have disabilities may use the website with the assistance of technology, including screen readers, as well as with captioning, transcripts, and the use of other auxiliary aids and services. As outlined below, we want to provide users of our website with information about what we offer, ways to inform us of any difficulties encountered, alternative ways we can offer the services, the time frame for doing so, who to contact, and information about our ADA Grievance Procedure, as discussed below. 

Our website offers a wide range of information and services, and we recognize that for users with disabilities, some material on our site may pose challenges. We are interested in hearing from users with disabilities, we want to know about your experiences, and want to address the challenges you identify.

What to Do If You Encounter A Problem Using Our Website:  

Web accessibility concerns, or any other accessibility concerns, should be brought to the attention of the County Administrator’s Office, Okeechobee County Board of County Commissioners, 304 NW 2nd Street, Room 123, Okeechobee, FL 34972.  Direct Phone No.: 863-763-6441 ext.1.  Or you may email at: or     Kindly provide the following information in order that we may respond to the request in a timely manner:

Please provide the following information:
Your name:
Your phone number:
Your email address:
The date and time you encountered a problem using our website:
The web page/web address on which the problem occurred:
What occurred/what were you unable to do:
Any error messages you received:

We strive to ensure that our website will comply with WCAG 2.0 AA, but recognize that alternatives to using the website should be available in the event that a user with a disability encounters a problem using our website. Should you encounter such a problem, we urge you to contact our County Administrator, who will provide an alternative way to quickly obtain the information you are seeking to obtain through the website. In addition, should you wish to file an ADA Grievance to alert us to any problems you may be experiencing, you may also file an ADA Grievance with us.

Ongoing Website Accessibility Efforts:

We are in the process of working with an ADA Accessibility company to assess our website’s accessibility, and will be undertaking efforts to identify and address areas needing improvement. In the meantime, should you encounter a problem, we ask that you contact us to allow the County to provide the desired information through alternative means at the above listed contact information. 

Ongoing ADA Compliance Efforts:

We are in the process of completing a comprehensive review of our policies and practices for  ADA compliance, and are working to enhance our services to the disability community.

We are in the process of assessing our website’s accessibility, with the assistance of experts in web accessibility and in the mandates of WCAG 2.0. We will be engaging in efforts to identify and correct issues, and developing a schedule for this effort. 

W3C Web Content Accessibility Guidelines: 

Okeechobee County follows the W3C Web Content Accessibility Guidelines (WCAG) 2.0.   These guidelines explain how to make web content accessible for people with disabilities, and user friendly for everyone.   For more information on the W3C Web Content Accessibility Guidelines (WCAG) 2.0 you may go to:  

Please be aware that our efforts are ongoing regarding compliance with ADA guidelines, and we are constantly updating our website with information, as well as, events, meetings and activities to keep citizens in the know.

Browser Accessibility Information 

Many popular browsers contain built-in accessibility tools.

Additional Plug-ins or Third-Party Applications:

Many pages contain documents that require third-party plug-ins or readers, including:

Adobe Acrobat PDF Files Some description

PDF format is used to preserve the content and layout of our hard copy publications. Publications in PDF can only be viewed and printed using the Adobe Acrobat Reader version 4.0 or higher. You can download and get help using the Acrobat Reader at the Adobe Systems, Inc. site. The downloadable Acrobat Reader software is available at NO CHARGE from Adobe.

People using screen-reading devices generally are unable to read documents directly in PDF format unless they have an accessibility plug-in installed on their system along with the Adobe Acrobat Reader. This plug-in is available at NO CHARGE from Adobe. Adobe also has online tools that will convert PDF files to HTML on request. To get the plug-in and latest news about Adobe's accessibility tools and services, visit the Adobe Downloads site.

Adobe Reader is required to view and print PDF documents that appear on this website.

Adobe Flash is required to view certain videos that appear on this website.

PowerPoint files  Some description 

You can view our online publications that are in PPT format if you have any version of PowerPoint installed on your computer. For those who don't have the software, the Microsoft Corporation offers a FREE PowerPoint file viewer. You can download and get help using the PowerPoint viewer:  PowerPoint Viewer 2007 for PowerPoint Presentations

Microsoft offers FREE viewers for all of their Office applications. Please visit the Microsoft Viewers page and download the viewer that you require.

Printing: Every page of our website comes with a Print Style Sheet, which simply, means that every page has a level of mark up allowing you to print clear and accurate depictions of our website.  It's a "What You See Is What You Get" print area, preventing any confusion about any content listed on our site.